At Luna Beach Shop, we understand that when you order our premium swimwear and beach essentials, you’re dreaming of sun-drenched shores and saltwater breezes. That’s why we’ve crafted a delivery experience as effortless as your beachside strolls, bringing fashion-forward swimwear and accessories straight to your doorstep, no matter where you are in the world.
Our Global Shipping Promise
From our sunny headquarters in Conneautville to beaches worldwide, we’re committed to making your Luna Beach Shop experience as smooth as our signature silky fabrics. While we currently can’t ship to some Asian destinations and a few remote areas, we proudly serve fashion-forward customers across the globe with two convenient shipping options.
1. Express Shipping (DHL/FedEx)
Delivery Time: 10-15 business days after dispatch
Cost: $12.95 USD
Perfect for when your tropical getaway is just around the corner! Our express option provides tracking and faster delivery through premium carriers DHL or FedEx. Your carefully packaged beach essentials will arrive in time for you to make waves.
2. Free Standard Shipping (EMS)
Delivery Time: 15-25 business days after dispatch
Cost: FREE on orders over $50
Take your time choosing the perfect mix of bikinis, cover-ups, and accessories – our free shipping option makes it easy to build your dream beach wardrobe without worrying about extra costs. All orders are carefully packaged with the same attention to detail we put into our designs.
Behind the Scenes: Our Process
Every Luna Beach Shop order begins with careful hand-picking in our Conneautville headquarters. Our team treats each swimsuit and accessory with the same care we’d want for our own beach adventures:
- 1-2 business days for order processing (excluding weekends and holidays)
- Quality check by our beachwear specialists
- Eco-friendly packaging that protects your items while respecting our oceans
- Email confirmation with tracking information (for express orders)
Sunshine Guarantee: Returns & Exchanges
We want you to love your Luna Beach pieces as much as we do. If anything isn’t perfect, you have 15 days from delivery date to initiate a return. Please note that all items must be unworn, with tags attached, and in original packaging.
Frequently Asked Questions
Do you offer expedited processing?
While we process most orders within 1-2 business days, we currently don’t offer rush processing. During peak season (May-August), please allow up to 3 business days for processing.
How can I track my order?
For express shipments, you’ll receive a tracking number via email once your order ships. Our free shipping option doesn’t include tracking, but you can always contact us at [email protected] for updates.
What if my package is delayed?
While we carefully estimate delivery times, international shipments can occasionally face customs delays. If your package hasn’t arrived within 5 days of the estimated delivery window, please contact our customer care team.
From Our Beach to Yours
At Luna Beach Shop, we believe the journey from our warehouse to your beach bag should be as stress-free as a day by the ocean. Whether you’re preparing for a Maldives getaway or just want to bring resort elegance to your local pool, we’re here to ensure your Luna Beach style arrives with the same care we put into every stitch of our swimwear.
Have more questions? Our customer care team is always happy to help at [email protected].